Terms & Conditions

Welcome to Plury, owned and operated by Nyssara Cosmetics Pvt. Ltd. ("Plury", "we", "our", or "us"). By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these Terms, please refrain from using our website or purchasing our products.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You also agree that all information provided by you is accurate, complete, and up to date.

2. Products & Availability

We strive to ensure that all product descriptions, images, pricing, and availability displayed on our website are accurate. However, errors may occasionally occur. Plury reserves the right to modify, discontinue, or limit the availability of any product without prior notice. Product images are for illustrative purposes only. Actual product packaging or appearance may vary slightly.

3. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and are subject to applicable taxes unless otherwise stated. We reserve the right to change product prices, promotional offers, or discounts at any time without prior notice. Orders will only be processed upon successful payment verification for prepaid orders or confirmation of Cash on Delivery (COD), where applicable.

4. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase and does not guarantee acceptance. Plury reserves the right to accept, reject, or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Pricing or technical errors
  • Payment failure
  • Suspected fraudulent or unauthorized transactions
  • Incomplete or inaccurate customer information
  • Delivery to a non-serviceable location

If a prepaid order is cancelled by Plury, the applicable refund will be processed in accordance with our Refund Policy.

5. Shipping, Returns & Cancellations

Your purchase is subject to our Shipping Policy, Cancellation Policy, Return & Refund Policy, and Claims Policy. By placing an order, you acknowledge that you have read and agreed to these policies.

6. User Responsibilities

You agree to:

  • Provide accurate and complete information while placing an order.
  • Maintain the confidentiality of your account credentials.
  • Use the website only for lawful purposes.
  • Not interfere with the operation or security of the website.
  • Not attempt to gain unauthorized access to our systems or data.

7. Intellectual Property

All content available on this website, including but not limited to logos, trademarks, product names, images, graphics, videos, text, designs, software, and other materials, is the exclusive property of Nyssara Cosmetics Pvt. Ltd. or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used without our prior written consent.

8. Product Usage

Our products are intended for external use only and should be used strictly in accordance with the instructions provided. As every individual's skin is unique, results may vary depending on skin type, lifestyle, and other factors. We recommend conducting a patch test before first use. If irritation or discomfort occurs, discontinue use immediately and consult a qualified healthcare professional.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Plury shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of our website or products. Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

10. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience only. Plury is not responsible for the content, privacy practices, or policies of any third-party websites.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

Plury reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on our website. Your continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms & Conditions or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Plury — Nyssara Cosmetics Pvt. Ltd.

Registered Office: Plot No. 4, Anupam Park, Bavdhan, Pune - 411021, Maharashtra, India

Email: care@plury.in

Phone: +91 97 300 900 11

Business Hours: 10AM – 5:30PM, Monday to Saturday