Privacy Policy

At Plury, owned and operated by Nyssara Cosmetics Pvt. Ltd. ("Plury", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, purchase our products, or interact with our services. By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing and Shipping Address
  • PIN Code
  • Order History
  • Any information you provide while contacting our Customer Support

Payment Information

Payments are processed through secure third-party payment gateways. Plury does not store your debit card, credit card, CVV, UPI PIN, or banking credentials.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Deliver products to your address.
  • Process payments.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website, products, and services.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal and regulatory obligations.
  • Send promotional offers, newsletters, and marketing communications (where you have opted to receive them).

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only with trusted third parties where necessary, including:

  • Payment gateway providers
  • Logistics and delivery partners
  • Technology and website service providers
  • Customer support service providers
  • Government or regulatory authorities when required by law

These third parties are required to protect your information and use it only for the purpose of providing services to Plury.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders.
  • Provide customer support.
  • Meet legal, accounting, and regulatory requirements.
  • Resolve disputes and enforce our policies.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance. You may choose to disable cookies through your browser settings. However, some features of the website may not function properly.

7. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information.
  • Correct or update your information.
  • Request deletion of your personal information, where legally permissible.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact our Customer Support.

8. Third-Party Links

Our website may contain links to third-party websites. Plury is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before sharing your personal information.

9. Children's Privacy

Our website and products are not intended for individuals under the age of 14 years. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Changes to this Privacy Policy

Plury reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon publication on our website. Your continued use of the website constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Plury — Nyssara Cosmetics Pvt. Ltd.

Registered Office: Plot No. 4, Anupam Park, Bavdhan, Pune - 411021, Maharashtra, India

Email: care@plury.in

Phone: +91 97 300 900 11

Business Hours: 10AM – 5:30PM, Monday to Saturday